Question 1

Can We Keep Our Existing Business Numbers?

Accepted Answer

Yes. We port your existing numbers across and schedule the move so calls keep coming in.

Question 2

What Is a Cloud Phone System?

Accepted Answer

Your phone system runs over the internet instead of on-site hardware, so calls work on desk phones, mobiles, laptops and Teams.

Question 3

Do We Need New Handsets?

Accepted Answer

Not always. We'll check what you have, and supply and set up new handsets where they're needed.

Question 4

Which Internet Connection Is Right for Us?

Accepted Answer

It depends on your location, team size and how you work. We'll compare NBN, fibre and fixed wireless options for your office.

Question 5

Will Our Calls Work Over the Internet?

Accepted Answer

Yes. Business-grade internet and properly configured phones keep calls clear, and we check your connection can handle them before you switch.

Question 6

Can You Help Us Move Office?

Accepted Answer

Yes. We plan the move, order connections early and set up phones and internet so you're working from day one.

Question 7

Are There Lock-In Contracts?

Accepted Answer

No. Our phones and internet have no lock-in contracts, and fixed terms are available if you prefer.

Question 8

Do We Need to Be a Managed IT Client?

Accepted Answer

No. Phones and internet are available on their own, and you can add Managed IT whenever it suits.

Question 9

Who Do We Call When Something Goes Wrong?

Accepted Answer

Us. One local team looks after your phones, internet and IT, so you're not passed between providers.

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