Ransomware Removal

Helping you unlock your encrypted files and return them to their previous state.

Understanding Ransomware

Ransomware is a malicious software designed to lock users out of their computer system until they pay a demanded ransom. Essentially, this malware encrypts your valuable data, making it inaccessible without a specific decryption key. While the information remains within your computer, the only way to retrieve it is by obtaining this key, often exchanged for substantial amounts of money.

In some cases, attackers might pose as law enforcement agencies, demanding a "fine" instead of a ransom. They may threaten to expose sensitive information or falsely claim you've violated a law. Regardless of their tactics, it's essential to remember one thing: these cybercriminals are opportunists, targeting vulnerabilities irrespective of borders or business sectors.

Why You Shouldn't Pay the Ransom

Succumbing to the demands of ransomware attackers might seem like the quickest solution, but it's not advisable. Paying does not guarantee that you'll regain access to your files. More importantly, it funds and encourages further criminal activity.

Protect Your Business from Ransomware Attacks

To ensure data safety, it's vital to prioritise ransomware prevention and consistently update your protection measures. Here are some steps to fortify your defenses:

  1. Stay Updated: Regularly apply high-priority Microsoft updates.
  2. Antivirus Solutions: Ensure firewalls and servers are equipped with the latest antivirus software.
  3. Robust Backups: Perform daily backups (hourly if possible) and store them off-site to ensure data integrity.
  4. Employee Training: Educate your team to recognize suspicious websites and emails, preventing them from engaging with potential threats.
  5. Stay Informed: Keep up-to-date with the latest phishing and malware email tactics. Avoid opening files or links that appear untrustworthy.
  6. Fortify Your Defenses: Implement unified threat management for comprehensive inbound and outbound protection.
  7. Immediate Action: If you suspect a breach, immediately disconnect the affected workstation and notify system administrators.

What You Can Expect:

✓ Critical & Disaster Preventing Cloud Solutions

✓ Disaster Management

✓ Industry Leading IT solutions

✓ Network Monitoring

✓ Offering Technical Support to Your Staff

✓ World Class Cybersecurity

✓ Incredible Customer Service

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5 Reasons to Choose Our Ransomware Removal Services:

[ 1 ] Expertise in Ransomware Remediation:
  • Trust in our deep pool of technical experts with extensive experience in ransomware removal.
  • Benefit from efficient problem-solving complemented with personalised support.
  • We don't just remove the ransomware; we become an essential stakeholder, ensuring the future security of your business.

[ 2 ] Leading IT Security Technology:
  • Our consulting-led approach utilises a rich portfolio of ransomware-specific solutions.
  • Advanced monitoring ensures that all possible entry points for ransomware (hardware and software) are continually overseen and secured.
[ 3 ] Tailored Ransomware Solutions:
  • We cater to businesses of all sizes, from nimble start-ups to expansive corporations.
  • Recognising the distinctiveness of your business, we provide strategic solutions that are both cost-effective and maximally beneficial.
[ 4 ] 24/7 Ransomware Support with Rapid Response:
  • We're always ready, always vigilant. When ransomware strikes, time is of the essence.
  • Our proactive support reduces the risk of extensive data loss or downtime.
  • High-priority ransomware threats are addressed in under 5 minutes, while other concerns receive attention in just under 20 minutes.
[ 5 ] Robust Service Level Agreements (SLAs) for Ransomware Removal:
  • We promise transparency and competitiveness in our SLAs.
  • Clearly defined, consistently upheld agreements that always aim to overdeliver.
  • Inbuilt triggers and penalties highlight our dedication and commitment to your business's security.


Have some questions? Here are a few commonly asked Q & A's:

What is ransomware and how does it work?

Ransomware is a type of malicious software that encrypts a victim's files or locks them out of their system. Once the encryption is complete, the ransomware displays a message demanding payment, often in cryptocurrency like Bitcoin, to restore access or decrypt the files. Essentially, your data is held "ransom" until you meet the attacker's demands.

How did my system get infected with ransomware?

Ransomware can infiltrate systems in various ways. Common methods include:

  • Phishing emails: Deceptive emails tricking users into opening malicious attachments or links.
  • Drive-by downloads: Malicious code automatically downloaded from compromised or malicious websites.
  • Exploit kits: Tools that cybercriminals use to exploit known vulnerabilities in systems.
  • Remote Desktop Protocol (RDP) breaches: Unauthorised access via weak or stolen RDP credentials.

Should I pay the ransom if my system is infected?

For most cases it is advised against paying the ransom. There are several reasons:

  • There's no guarantee you'll regain access to your files after paying.
  • Paying encourages cybercriminals to continue their activities.
  • Funding these criminals could support other illicit activities.It's always best to consult with cybersecurity professionals for guidance on the best course of action.

How can ransomware be removed and data be recovered?

The best way to recover from a ransomware attack is by restoring files from a recent backup. If a backup isn't available:

  • Some ransomware decryption tools have been developed for specific ransomware strains.
  • Cybersecurity professionals may offer alternative solutions or methods to minimise data loss.Remember, removal tools might get rid of the ransomware, but they don't always decrypt files. Always consult a professional.

How can I prevent ransomware attacks in the future?

Here are some proactive measures:

  • Regularly back up your data and keep it disconnected from your main system.
  • Keep all software and operating systems updated.
  • Use reputable antivirus software and a firewall.
  • Be cautious with email attachments and links. Avoid clicking on unfamiliar sources.
  • Educate employees or family members about the risks and signs of phishing emails and malicious sites.

I think my system is infected. What should I do immediately?

If you suspect a ransomware infection:

Questions? Get in touch with us!

Phone: 1300 93 77 49 info@superiorit.com.au

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