Network Admin

We will enhance business performance, prevent downtime, and quickly resolve difficulties.

Our network administration and support services are designed to handle your IT operational demands, assist you in enhancing business performance, prevent downtime, and quickly resolve difficulties.

It is a genuinely proactive solution that strives remove reactive problems and recognize software and technological dangers. You can rely on us to offer technical support and scheduled visits your company to make sure your network is operating properly.

IT network management is a highly specialized, proactive service we offer. In order to audit your environment against our best practice checklist and realign your network to best practice, we send our IT specialists to your company on a regular basis.

The advantage of this strategy is that we can deal with problems proactively, which means less downtime.

We can support and manage servers, carry out routine backups, improve network security, and respond rapidly to hardware and software issues.

What You Can Expect:

✓ Account & IT infrastructure Management

✓ Critical & Disaster Preventing Cloud Solutions

✓ Disaster Management

✓ Fully Managed Hardware & Software

✓ Industry Leading IT solutions

✓ Network Monitoring

✓ Managing User Access Accounts

✓ Migrating Applications, Data & Operating Systems

✓ Professional Infrastructure & Components

✓ Project Management

✓ Offering Technical Support to Your Staff

✓ World Class Cybersecurity

✓ Incredible Customer Service

Looking for something not on this list? Book your FREE $500 consultation ->

5 Undeniably Great Reasons to work with us:


[ 1 ] Deep Trench of Technical Experts:
  • Gain the knowledge, passion and technical experience from the best in our industry.
  • Efficient Problem Solving, with Personalised Support. 
  • Functioning as a full stakeholder in your business. 
[ 2 ] Industry Lead IT Business Technology:
  • Providing a consulting-led approach with an integrated portfolio of technology-led solutions.
  • Advanced Monitoring, Management and Security of your IT Infrastructure and Systems (Hardware and Software).
[ 3 ] Flexible and Scalable Managed Service Solutions:
  • Prioritised approach to various-sized businesses. 
  • From start-ups to large-scale corporations. Your business is as unique as you are, and we respect that.
  • Strategic and cost-effective solutions that maximise opportunities.
[ 4 ] 24/7 Unlimited IT Support, Lightning Fast Response Time:
  • We work on your terms and in your timeframe.
  • Minimize and avoid downtime with proactive support.
  • High-priority tickets are dealt with in under 5 minutes.
  • Low to medium-priority tickets are dealt with in just under 20 minutes.
[ 5 ] Incredible Service Level Agreements (SLAs):
  • Transparent and Competitive SLAs.
  • Cleary defined, set and binding agreements that overdeliver.
  • Built in Triggers and Penalties. That's how serious we are.

FAQs

Have some questions? Here are a few commonly asked Q & A's:

What are the benefits of working with an MSP?

Contracting services have several operational advantages and bring cost benefits,

Such as:

  • Providing staff with around-the-clock support.
  • Clearly outlines the nature of IT support in with SLA and binding contract.
  • Filling in-house staff shortages.
  • Provide cover for on-premises disasters through cloud integration.
  • Includes data backup management to avoid data loss and downtime.
  • Scalable, adding extra resources incrementally or temporarily. 

An MSP such as Superior IT can replace a company’s IT internal department, or provide work alongside them. The ever-evolving industry ensures we provide expertise to all points and make cutting-edge technology available at a low price.

Does the size of my company matter?

Our managed IT services work for you and every size of business. Whether you are a company of 5 or 500, we look at your need from an individual approach.

Here is how we do it:

Micro Business [ 5 to 10 Employees ]

Most of your employees will be juggling multiple responsibilities. The last thing you want them doing is managing your IT infrastructure or dealing with annoying IT setbacks. Although you are small, we understand your need to operate efficiently and with little to no downtime. As such, Superior IT offers flexible and scalable managed services IT that give you a range of service packages that are well within your budget and scope of needs.

Small Business [ 11 to 50 Employees ]

Your business has grown into a multi-department entity with growing IT system needs. As your business has grown, so has the complexity and dependencies of your IT infrastructure. Any disruption to your computer systems can now have a magnified impact on your entire business. At this level, we offer crucial insights and support on how to start creating and implementing IT monitoring, management and security measures, helping you plan and prepare for further growth.

Medium Business [ 51 to 100 Employees ]

Your management team is tasked with creating a strategic IT plan for the company. As a managing director, general manager or operations head, you may be the one tasked with actualising this plan. Superior IT can help you identify your IT needs and create a strategic plan that includes aspects such as: IT audits and business continuity. We provide the tools, resources and support you need to operationalise a strong IT strategic plan for your business.

Large Business [ 101+ Employees ]

With more employees comes greater IT responsibility. At this growth level, your business typically has an IT manager or an entire IT department and sophisticated ERP systems that support your business operations. We act as an outsourced IT department, offering highly technical support services to your IT department and professional advisory services to senior management. Some of our professional services include disaster management, networked systems troubleshooting, complex system redesign and upgrades, and other service requirements.

What if we're looking for help with a single project?

Our primary focus is your needs.

Because we offer our services on an ad hoc basis, there are no contracts or lock-in periods. We set out every project with a Service Level Agreement (SLA) defined by your goals.

What if we need on site support?

We've maintained relationships for over 15 years with customers because we believe you need an on-site presence in specific scenarios.

Building trust with you and your staff with a dedicated expert from our team. This way we offer a highly personalised and efficient service, developing our understanding of your needs.

What do your services really cost?

We provide services on an ad hoc basis, with no hidden or additional costs. That means no contracts or lock-in periods. You can benefit from one or all of our services as you need them.

As for costs, you can book your FREE consultation to find out how much we can save you in the long run. Book yours now ->

Are you really available 24/7?

The short answer is YES, we really are.

Our office hours are 8 am to 5 pm WST, Monday to Friday.
We have a dedicated team available for anything outside those hours, which means 24/7 support is a call, email or text away.

Questions? Get in touch with us!

Phone: 1300 93 77 49 info@superiorit.com.au

Book your FREE Consultation worth $500 today!

One of our friendly experts is ready to answer all your questions. Better yet, it comes with an Incredible Guarantee!

Book Your Consultation
A few of our Industry Leading Clients.

Delivering Superior Customer Service.

"Quick Response Times"

Superior IT Solutions provides our local IT support and we know we can always rely on them for quick response times and solutions that work for us. They have not disappointed us once so far. They are proactive in setting up schedules and being there for us. I definitely recommend Superior IT Solutions as an IT support and development team.

MITCH BUSWELL

Regional Manager / Brunel Energy
"Onto the Problem Immediately"

Superior IT Solutions have been supporting our business for over 6 years as consultants, any issues where we are unable to connect to access our Network and Data means loss of revenue for us. The team at Superior IT Solutions provide us with a professional level of service and support that not only gives us the confidence that we have a robust network, but more importantly the 'peace of mind' that if an issue does occur, they are onto the problem immediately.

MATTHEW MCLEAN

Director / Matrix Partners
"Genuine Professionals"

Not only do they have great on-site support, their capabilities to remotely troubleshoot and solve problems not only save time but money. In addition to their computer and network knowledge, the Superior IT Team are genuine professionals, who deliver on promises, careful not to insult your intelligence or budget.

CHRIS NOBES

GM / GFWA
"Continued Presence"

Perhaps one of the most valuable aspects of doing business with Superior IT Solutions has been their continued presence influencing our 'technology steering' future. The Accounting industry relies heavily upon technology and we continue to be confident that Superior IT Solutions is providing the kind of leadership that will not only influence our growth but also shows us as technologically sound!

MARK HAHN

Director / Tactica Partners
"Reliable One-Stop Shop"

Superior IT's technicians are very knowledgeable and helpful and the support team always respond quickly to our requests, especially when we have an urgent situation. Management is also on hand and happy and willing to sort out any matters that require their attention. We highly recommend Superior IT Solutions as a reliable one-stop shop for all your IT needs.

JUAN OTERO

Brand Advisor / Ultimo Catering
"Very Responsive"

If you want a highly knowledgeable and experienced IT team to help you with your company's activities and problems, Superior IT Solutions is the answer. They are smart, professional, very responsive to their client and easy to work with. Our company has used Superior IT Solutions for over 8 years and they are always available, remotely or on premises, whenever we need them. Thank you for resolving our many crises.

STEPHEN SPRY

Director / CBSW Tax

Get Tailored, Managed IT Services That Suit Your Business.

For Proven IT Support, Technical Assistance, Cloud Infrastructure and Business Communications. Our Superior Guarantee to You is

To Minimize Your RISK & Maximize PRODUCTIVITY
Low and Predictable Labour Costs on an Ad Hoc basis
A Team of Highly Qualified Technicians
To Remove all Roadblocks You're Facing
To Reduce Downtime & its Crippling Effects on Operations
Improve Overall Business Profitability

Book Your FREE $500 Consultation Today!

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