February 3, 2026
Add a new email account in the new Outlook for Windows
Set a primary email account in the new Outlook
This guide walks you through how to add, set a primary account, remove an account, and troubleshoot sign-in issues in the new Outlook for Windows.
It’s designed for everyday users and can be followed end to end without technical knowledge.
Note: The wording and layout in Outlook may vary slightly depending on your Windows version and updates, but the steps below remain the same.
Use these steps if you need to add a work, school, or personal email account to Outlook.
1. Open Outlook.
2. Select the View tab at the top of the window.
3. Choose View settings. (You can also access this via File > Account info.)
4. Go to Accounts, then select Your accounts.
5. Under Email accounts, select Add account.
6. Choose a suggested account from the list, or enter a different email address.
7. Select Continue.
8. When prompted, enter the password for the email account and select Done.
Once completed, the account will appear in your account list and begin syncing.
Your primary account is the default address Outlook uses when sending new emails.
1. In Outlook, select the View tab.
2. Choose View settings, or go to File > Account info.
3. Select Accounts, then Your accounts.
4. Under Email accounts, find the account you want to make primary.
5. Select Manage next to that account.
6. Under Account details, choose Set as primary account.
7. Select Return to accounts page, or close the Settings window.
Outlook will now use this account by default when composing new messages.
If you no longer need an account in Outlook, you can remove it using the steps below.
1. Open Outlook.
2. Select View, then View settings, or go to File > Account info.
3. Choose Accounts > Your accounts.
4. Under Email accounts, find the account you want to remove.
5. Select Manage next to the account.
6. Under Account details, select Remove.
Important:
Removing an account from Outlook only removes it from the app.
It does not delete the email account itself.
For accounts such as Gmail, Yahoo, iCloud, or other IMAP/POP accounts, you may be asked whether to:
Choose the option that best suits your situation, then return to the accounts page or close Settings.
If you have trouble adding an account, the sections below cover the most common causes.
If you’re certain your password is correct but Outlook displays a message such as:
“Please create an app password for Outlook on your email provider’s site.”
This usually means your email provider requires an app password.
An app password is a one-time, randomly generated password created by your email provider.
It allows Outlook to connect securely without using your main account password.
This is common for some account types, including:
Once entered, Outlook should complete the account setup successfully.
If you need assistance adding or managing email accounts in Outlook, or if you run into sign-in issues during setup, our team is available to help ensure everything is configured correctly.
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